Terms of Use
Last updated: August 2026
These Terms of Use govern your access to and use of the noble-ravine website and services. By using our website or engaging our services, you agree to these terms.
About Our Services
noble-ravine provides pet grooming and care services in the Liverpool area. Our services include but are not limited to grooming, home visits, and daily pet care.
Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited behaviour includes:
- Attempting to gain unauthorised access to the website or server
- Using the website to transmit harmful software or code
- Collecting personal information from other users without consent
- Using the website for fraudulent purposes
Service Bookings
When you submit a booking request through our website:
- Submission does not guarantee an appointment
- All bookings are subject to availability and confirmation
- Prices shown are indicative and may be adjusted based on your pet's size and condition
- Final pricing will be confirmed before the appointment
Cancellations
We request at least 24 hours notice for cancellations. Repeated late cancellations or no-shows may result in a cancellation fee or refusal of future services.
Pet Health and Safety
By engaging our services, you confirm that:
- Your pet is in reasonable health and temperament for grooming
- You have disclosed any health conditions, allergies, or behavioural issues
- Your pet's vaccinations are up to date
We reserve the right to refuse service if we believe a pet poses a safety risk to our staff or is too unwell for grooming.
Liability
While we take every precaution to ensure the safety of your pet, grooming carries inherent risks. We are not liable for:
- Pre-existing conditions that become apparent during grooming
- Reactions to grooming products despite using pet-safe formulations
- Injuries resulting from a pet's unpredictable behaviour
- Discovery of underlying skin conditions hidden by matted fur
We carry appropriate insurance for our services and will address any concerns promptly and professionally.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of noble-ravine or its licensors. You may not reproduce, distribute, or use any content without our prior written permission.
Website Availability
We strive to keep our website available at all times but do not guarantee uninterrupted access. We may suspend or withdraw the website without notice for maintenance or other reasons.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and accept no responsibility for the content of external sites.
Limitation of Liability
To the extent permitted by law, noble-ravine shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may revise these Terms of Use at any time. Continued use of our website after changes constitutes acceptance of the revised terms.
Contact
If you have questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: Unit 14, Waterloo Business Centre, Waterloo Road, Liverpool, L3 7BE, United Kingdom