Privacy Policy
Last updated: August 2026
This Privacy Policy describes how noble-ravine ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, postal address)
- Information about your pet (name, breed, age, health conditions)
- Service preferences and booking history
- Communications you send to us
- Technical data such as browser type and IP address
How We Use Your Information
We use your personal information to:
- Process and manage your service bookings
- Communicate with you about appointments and services
- Provide customer support and respond to enquiries
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent where you have provided it
- The necessity to perform a contract with you
- Our legitimate business interests
- Compliance with legal obligations
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist with our operations
- Professional advisors such as accountants or legal counsel
- Authorities if required by law
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Booking records are typically kept for six years after the last service provided.
Your Rights
Under data protection legislation, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.
Cookies
Our website uses cookies to improve your experience. For detailed information, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: Unit 14, Waterloo Business Centre, Waterloo Road, Liverpool, L3 7BE, United Kingdom